Account Manager/ Client Advocate
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About Human Circuit
Now is the time to come to Human Circuit. We conceptualize the future state of media acquisition, management, and distribution. We are an agile and thought-provoking small design engineering firm. Our environment encourages and caters to able, creative high-thinking, and motivated people interested in joining an energetic company where the status quo is unacceptable and new thinking is the rule.
As a leader in media technology advisory and design engineering, Human Circuit enables our clients in entertainment, production and broadcast, healthcare, and enterprise to stay ahead of their competition and thrive. Our solutions for digital media acquisition and distribution empower our clients to produce, manage, visualize, and distribute content via OTT and VOD to any delivery platform efficiently, safely, and with more immediacy.
About You
Passion! You must have passion for problem solving, advising, creating, and selling media acquisition, production, management, visualization, and distribution solutions. Passion for working closely with clients and your team to create future state solutions for old and new problems for a diverse client base. You need to be passionate to challenge current thought and take satisfaction in delivering the next thing.
Your Responsibilities
- Protect customer success creating thoughtful workflow designs to support media acquisition and transport
- Advise and advocate as the prime company representative for the client’s problems
- Coordinate and discover with your technical team the right manufacturers for us to partner with to deliver solutions and services to our clients
- Own and believe in best practices for the company and our clients
- Propose systems with the future state in mind to protect clients from the myths of “future proof”
- Produce detailed Rough Orders of Magnitude (ROMs) and Statements of Work (SOWs) with workflow, technical design, and budgets
- Demonstrate being the ultimate team member working with our CTO, engineering, project management and admin teams
Your Qualifications
- Experience working in sales and/or technical positions related to IP, production, broadcast, OTT, compression, visualization, storage, and cloud workflows
- Great communication and writing skills
- Skills with Outlook, Excel, Word, SharePoint Windows
- Bachelor’s degree
- Positive and energetic attitude